| Customization: | Available |
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| Customized: | Customized |
| Certification: | ISO, Nmpa |
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Q: Could you provide some details on the shipping methods and associated costs?
A: We typically utilize courier services for shipping, but we can also accommodate postal services upon your request. Shipping costs are determined by the destination, package size, and weight, and we will provide a detailed quote once we have your specific requirements.
Q: Are your products certified with ISO 13485?
A: Yes, we are proud to confirm that our company holds the EN ISO 13485 certification, which is a testament to our commitment to quality and regulatory compliance in the medical device industry. This certification ensures that our products meet the stringent requirements for safety and performance.
Q: What is the minimum order quantity or value that we can place?
A: Our standard minimum order value is US$1000. However, we recognize the need for potential clients to evaluate our products through sample orders. We offer samples at cost upon request, allowing you to test the market before committing to a larger order.
Q: Can we purchase products similar to those in your catalogue but not currently listed?
A: Yes, we can accommodate custom orders. Please provide us with pictures or samples of the desired product, and we will work with you to create a similar item. Please note that custom orders may have a longer lead time for delivery.
Q: Do you maintain stock for the products listed in your catalogue, or are they produced on-demand?
A: We maintain stock for most of the products listed in our catalogue, with regular monthly production cycles. However, stock levels can vary based on sales and demand. For the most accurate and up-to-date inventory information, it's best to consult with our sales team.
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